Privacy Policy

Privacy Policy
Last updated: December 25, 2025

Holdary Key Holder operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Holdary Key Holder is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. This does not include anonymized or de-identified information. Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information: contact details such as your name, billing and shipping address, phone number, and email address; financial and payment information including payment method, transaction details, and payment confirmations (processed securely by third-party providers); account information such as usernames, passwords, preferences, and settings; transaction information including items viewed, added to cart, purchased, returned, exchanged, or canceled; communications with us including customer support inquiries; device and technical information such as IP address, browser type, and identifiers; and usage information relating to how you interact with the Services.

Sources of Personal Information
We may collect personal information directly from you when you create an account, place an order, communicate with us, or otherwise use the Services; automatically through cookies and similar technologies when you access the Services; from service providers that support our operations; and from partners or other third parties as permitted by law.

How We Use Your Personal Information
We use personal information to provide, operate, personalize, and improve the Services; process payments and fulfill orders; manage accounts; arrange shipping, returns, and exchanges; provide customer support; communicate with you regarding your orders or account; send marketing and promotional communications where permitted; display relevant advertising; protect against fraud, unauthorized activity, and security risks; and comply with legal obligations or enforce our policies.

How We Disclose Personal Information
We may disclose personal information to Shopify, payment processors, fulfillment providers, analytics providers, marketing partners, and other service providers that perform services on our behalf; to partners for marketing and advertising purposes where permitted; when you direct or consent to such disclosure; within our corporate group; in connection with business transactions such as mergers or asset sales; and to comply with legal obligations or protect our rights and users.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through the Services may be transferred to Shopify and third parties located in other countries. Shopify may process personal information collected through your interactions with our store and other merchants to provide enhanced features. Shopify is responsible for processing such information and handling related privacy rights. More information is available at https://privacy.shopify.com/.

Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties, and you should review their policies independently.

Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention
We take reasonable measures to protect personal information but cannot guarantee absolute security. Personal information is retained only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, to opt out of certain processing such as targeted advertising, and to withdraw consent where applicable. Requests can be made through the Services or by contacting us. We may verify your identity before processing requests and will respond as required by law.

Complaints
If you have concerns about our processing of personal information, you may contact us using the details below or lodge a complaint with your local data protection authority where applicable.

International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at support@holdary.com.